 New Te-Care™ Service Contracts for Detection Instruments
27 Aug 2010 Tecan has recently expanded its range of Te-Care™ Service Contracts with two new options designed specifically for users of Tecan detection instruments. Te-Care Check and Te-Care Depot Repair help to reduce instrument downtime and to ensure reliability of results. Te-Care Check offers on-site operational qualification (OQ) of instrument performance, reducing downtime by ensuring consistent performance and instrument reliability through regular maintenance and function checks. Te-Care Depot Repair provides a cost efficient repair service at a Tecan technical center, which includes parts and labor, eliminating unbudgeted service expenses. Shipping arrangements are straightforward and the customer has the option of a loaner instrument. Reliable operation of laboratory equipment is vital to the efficiency and smooth running of any l...
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